Work
Examples of building technology teams, improving business processes and delivering change in retail and logistics.
Retail · Team building and delivery
Building teams that take ownership of delivery
I led a multidisciplinary technology team as it grew from one person to about 50. Along the way, we developed managers, made priorities a shared decision with the business and gave teams more responsibility for delivery.
Read the story →Retail · Process transformation and enterprise data
Making supplier onboarding simpler and more consistent
I led a team connecting supplier data, contracts and enterprise systems around a shared process. The work reduced manual handling and made information easier to trace across business areas.
Read the story →Retail and logistics · Architecture and investment decisions
Making a critical integration easier to support and extend
As a critical integration became harder to change and support, I made the case to C-level executives for delaying new features and investing in a more robust foundation. With their backing, I supported my team through the rebuild, accepting a short-term delay so the integration could better support the business over time.
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